ADVICE AND APPOINTMENT: +43 660 612 89 73+43 676 407 23 44

General terms and conditions for shopping in the online shop

Terms for the purchase in the online shop

Terms of Service
(The following terms also include legal information on your rights under the provisions on distance contracts and e-commerce.)

1. Scope
1.1 All deliveries of the online shop operator (Dieter Raditsch Seestraße 91 7141 Podersdorf;) to consumers (§ 1 KSchG), these Terms and Conditions (GTC).
1.2 Consumers are consumers according to the consumer Protection Act (KSchG) and thus natural or legal persons who are not entrepreneurs are. Entrepreneur is someone who for the business to operate his company belongs. Enterprise is any permanent oriented organization with an independent economic activity, do not like them to win be addressed. Legal entities of public law shall always as an entrepreneur.


2. Contractor
The purchase comes with: Dieter Raditsch Seestrasse 91, 7141 Podersdorf, Austria; You can contact our customer service for questions and complaints at the telephone number +43 676 407 23 44 and by e-mail at


3. Offer and onclusion of contract
3.1 The presentation of products in our online shop is not a legally binding offer, but an invitation to order. Errors excepted.
3.2 By clicking the button [pay it order] you place a binding Order from the products listed on the order page. The purchase contract is concluded, if we directly your order with an order confirmation via e-mail to accept the receipt of your order.


4. Right of Withdrawal and Revocation
4.1 Consumers have a fourteen-day right of withdrawal.

4.2 Cancellation - Withdrawal

We want you 100% satisfied with your purchase.  If not just let us know and we’ll take care of it for you. We only accept unused items returned for refund within 14 days from date of delivery. All items returned must be in their original packaging. All products must be unused and still in its package with an unbroken seal.

The withdrawal period is fourteen days from the date on which you or a representative from you Third, the other than the carrier, have taken the final goods in his possession. To exercise your right, you send us an unequivocal statement (eg. as a consigned by post mail or e-mail) about your decision to withdraw from this contract.

4.3 Effects of withdrawal
If you withdraw from this contract, we will reimburse all payments received from you have, including delivery costs (excluding the additional costs result from the fact that you have chose a type of delivery  other than that offered by us), immediately and no later than fourteen repay days from the date on which the notification of your cancellation of this contract we have received. For this repayment, we use the same means of payment, that you used in the original transaction, unless youwas expressly agreed otherwise. We may withhold reimbursement until we have received the goods back again.

You have the goods promptly and in any event not later than fourteen days from  the date on which you inform us of any cancellation of this contract, returned to us. The deadline is met if you send the goods before the period of fourteen days.

Address for sending back the goods: Lager Logistik Parndorf GmbH, Dieter Raditsch, Neudorfer Strasse - Betriebsgebiet 3, 7111 Parndorf, Austria

Your bear the direct cost of returning the goods. In the case of freight forwarding goods, these costs are estimated within Austria at about 300 € per item (like windsurfboards or SUP hardboards). The costs in other European countries can be even higher.

You only need to pay for any diminished value of the goods if you have used or damaged them.


5. Prices and shipping costs
5.1 The stated on the product pages are gross sales prices and include legal VAT and other price components.
5.2 For information about the shipping costs, consult the offers.


6. Delivery
6.1 Delivery takes place within Austria and other european countries. For deliveries to other coutries please contact us. Delivery is generally toward the curb. The further introduction of the goods and their packaging is the customer's business.
6.2 The delivery time is aproximately 5 to 14 days. On any different delivery times, we will inform you.
6.3 Delivery is for orders more then EUR 500,- free. The customer is obliged to take care that present and authorized during the writing given time window of delivery, one with the situation familiar and legally competent person at the delivery, the goods contrary to take, and if necessary, make the premises accessible. the customer that provision makes no consequence, so he has to bear the resulting costs of another delivery attempt.


7. Risk and Transport
7.1 The risk of accidental loss and accidental deterioration of the goods proceeds with the handover to the customer to the customer.
7.2 In the case of sales by mail order, the specified risk is then transferred to the customer when the goods are handed over to the forwarding agent, the carrier or the person or institution otherwise assigned to carry out the transport, if the customer himself has concluded a transport contract with another carrier without one from kitesurfing. at the suggested option.
7.2.a If it is the customer is not a consumer i.S.d. § 1 act KSchG, then the risk passes in case of shipment with handover to the forwarding agent, carrier or otherwise determined for the transport of person or institution to the customer.
7.3 If the customer is in default of acceptance of the goods, the risk of loss and the deterioration of the goods to the time of such default to the customers.
7.4 The goods must be checked immediately upon acceptance. ATTENTION when taking over hardboards. Please unpack immediately as long as the driver is still there, otherwise the complaint cannot be accepted if there is damage to the transport route. If the box is damaged, please take photos of the box before unpacking. If there is any damage, please keep the box. Please note with the driver that there is damage. Do not accept the defective board. 


8. payment
8.1 Payment will be made either in advance, Paypal, credit card, invoice, surname or cash payment on pickup.
8.2 If the advance payment, we will provide our bank details in the Order and deliver the goods after payment.


9. Retention of title
Until full payment the goods remain our property.


10. Final Provisions
10.1 This contract Austrian law, but only in so far, as not granted to the customer protection by mandatory provisions of law of the country in which the customer has his habitual residence, is withdrawn.
10.2 For all disputes directly or indirectly arising from the contract the place of jurisdiction is 7100 Neusiedl, Austria. 
10.3 If any provision of the contract with the customer including these its terms and conditions completely or partially invalid, so shall not affect the validity of the remaining provisions. The wholly or partially ineffective regulation is replaced by a provision that the economic purpose the invalid provision.

More Information Order Process
If you have found the desired product, you can put this obligation by Clicking the button [add to cart] Add to shopping cart. The contents of the basket can view suggested at any time by clicking the button [cart]. The products you can at any time by clicking the button [Delete] again Remove the basket. If you want to buy the products in your cart, click the button [Check]. Please enter your data. The mandatory fields are a * In. No registration is required. Your data is encrypted transfer. enter After entering your information and choice of payment [Check] on the button to the order page, on your submission again Check. By clicking the button [Order to pay it] close the ordering process. The process can be at any time by closing the browser Cancel window.
Contract text
The contract text is stored on our internal systems. The general terms and conditions, you can at any time on this page. The order data and the GTC will be sent via email.

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